1 Soundbox Pocket

Let Soundbox Pocket keep you updated with instant voice notifications for every incoming payment in your preferred language!

Activating your Soundbox is simple and can be done in just a few steps via the Merchant Dashboard. The SIM card renews automatically each year for an annual fee of RM80, conveniently deducted from your TNG eWallet balance.

Comes with:

1 x TNG eWallet Soundbox Pocket with Simcard

1 x USB Type-C cable

1 x User Guide

1 x TNGeWallet QR code sticker

1 x DuitNow QR code sticker

Size: 5.7cm x 9.8cm

Is the Soundbox covered by warranty and how do I claim the warranty?

Yes, the Soundbox comes with 18 months warranty from the date of purchase.

The warranty only covers technical problems and does not cover damages due to:

• Moisture or liquid penetration
• Physical damage — i.e. damage to the device as a result of a fall, impact, etc
• Unauthorised intervention — including repairs performed during the warranty period by an unauthorised person

In case that you need to claim the warranty, please get in touch with our partner’s helpdesk for assistance. You need to attach a photo or a video and explain the issue.

If your device meets the requirements for a warranty claim, collection for the Soundbox will be scheduled, and a courier company will be assigned to pick up the item from you and ship you a replacement unit within 14 working days.

Contact number: 04-2022 123

Operation hours: 9am to 6pm, Mondays to Fridays

Email: operation@infinitepay.com.my